Admin Settings
Manage all system settings
Hotel Information
Name and Check-in / Check-out times
Displayed in the system header
AI Settings
Configure AI Chatbot behavior
Enable / Disable AI system-wide
Disable to have staff reply to all conversations manually
Message the AI sends when a guest first contacts
AI Provider & Model
Configure which AI service powers your chatbot
Using Base44 Built-in AI
Currently using claude_sonnet_4_6 model via Base44 integration credits. No API key required.
These instructions are appended to the AI's system prompt for both LINE and Website chatbots.
Current Active Configuration
Notifications
Choose events to be notified about
Notify on new booking
Send LINE message when a guest books via the system
Notify on Check-in day
Reminder 1 day before Check-in
Notify on Check-out day
Morning reminder on Check-out day
Booking Confirmation & Payment
Booking confirmation and payment methods
💡 Combined booking confirmation system
Multiple methods can be enabled — guests must complete all enabled steps
📧 Email Confirmation
AI will request email and send a booking confirmation link
🏦 Bank Transfer
Show bank account details and wait for slip upload
💳 Credit / Debit Card
Pay via Stripe
🍽️ Send food ordering link after payment
When ON, the room service ordering link is sent in chat with the payment confirmation. Turn OFF to send only the Room Code.
Show / Hide Menus
Showing 8/19 menus
Data Management
Clear old data that is no longer needed
Deleted data cannot be recovered. Please verify before proceeding.
⚠️ Reset Everything (full site reset)
Wipe all chats, AI memory, guests, orders, invoices and AI bookings — Cloudbeds reservations are kept
Delete archived chat history
Delete all ChatLog + ConversationMode records that are archived
Clear all chat history (Reset AI Memory)
Delete all ChatLog records — AI will forget all conversations
Delete completed housekeeping tasks
Delete all HousekeepingTask records with status 'done'
Reset all housekeeping tasks
Delete ALL HousekeepingTask records — clears entire housekeeping board
Delete resolved maintenance requests
Delete all MaintenanceRequest records with status 'resolved'
Delete cancelled reservations
Delete all Reservation records with status 'cancelled'
Delete AI chat bookings only
Delete reservations created via AI chat / LINE — Cloudbeds-synced bookings are kept
Delete all reservations (fresh start)
Delete ALL Reservation records — use when restarting the system
Delete all Cloudbeds-synced reservations
Delete only reservations pulled from Cloudbeds — sync again to restore them
Delete delivered food orders
Delete all FoodOrder records with status 'customer_confirmed'
Delete all food orders
Delete ALL FoodOrder records — use to reset the food system
Delete all cancellation logs
Delete all CancellationLog records
Delete paid expenses
Delete all Expense records with status 'paid'
Delete paid invoices
Delete all Invoice records with status 'paid'
Delete guest feedback history
Delete all GuestFeedback records
Delete guest profiles
Delete ALL Guest records — all guest data will be lost